top of page

HELP CENTER

Your questions, our answers

WHAT MATERIAL DO WE MAINLY USE FOR OUR JEWELRY?

We use stainless steel because stainless steel jewelry does not rust over time and is very durable. They do not bleed on contact with water and are made of an unalterable alloy. In addition, stainless steel is hypoallergenic and prevents irritation. These jewels are easy to maintain, and the price of these jewels are accessible to everyone!

WHAT MEANS OF PAYMENT ARE ACCEPTED?

We accept payment by Visa, Mastercard and American Express.

WHAT IS OUR RETURN POLICY?

We accept returns of jewelry (under manufacturing defects) for one month from the date of receipt of the jewelry. We do not accept returns or exchanges of jewellery, but if you have the slightest problem, do not hesitate to contact the after-sales service. 

HOW TO CONTACT OUR AFTER-SALES DEPARTMENT?

You can contact the after-sales service for any questions on our "Contact" tab at the top of the page, or contact us at the following email address sanayajewelry@gmail.com.

SANAYA Jewelry

bottom of page